Privacy Policy
Lavigne's Canvas Co. Inc. ("Lavigne's", "we") respects your privacy. This policy explains what personal information we collect through lavignescanvas.ca, how we use it, and the choices you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
- Information you give us: your name, phone number, email address, the service you're interested in, details about your boat or vehicle, and anything you write in the quote form, or tell us by phone or email.
- Information collected automatically: basic technical data such as your browser type, device, pages viewed and approximate location, collected by our hosting provider and any analytics tools we use.
How we use it
- To respond to your quote request and questions, and to schedule measuring, pick-up, installation or repairs.
- To send you follow-up messages about your job, including appointment reminders and requests for a review.
- To keep records of the work we've done for you, including the pattern for your cover or top.
- To understand how visitors use our website so we can improve it.
We don't sell your personal information.
Text messages and calls
If you give us your phone number, we may call or text you about your quote or job. You can reply STOP to any text message to stop receiving texts, or ask us at any time to stop contacting you.
Who we share it with
We share information only with service providers who help us run the business, such as our website host, our customer management and messaging system, and email providers. They may use it only to provide those services to us. Some of these providers may store information outside Canada, where it may be subject to the laws of that country. We may also disclose information if the law requires it.
Cookies and third-party content
Our website may use cookies and similar tools for analytics. Pages also load content from Google (Google Maps and Google Fonts), which may collect technical information under Google's own privacy policy. You can block or delete cookies in your browser settings.
How long we keep it
We keep personal information only as long as we need it for the purposes above, including keeping job records and patterns on file, or as required by law.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to us using it, subject to legal and contractual limits. To make a request, contact us using the details below.
Contact us
Lavigne's Canvas Co. Inc.
102 Booth Rd, North Bay, ON P1B 8Z4
705-410-6872 · info@lavignescanvas.ca
If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.